[Instructions for completing the quality plan are included in this template in italics. Delete these instructions before publishing your quality plan.]
[Explain what the
measurable requirements are to ensure customer satisfaction. These requirements
should have been determined with input from all stakeholders, especially those
in the business areas.]
Quality management for this project conforms to the following organizational structure:
[Fill in the
appropriate names and titles, and add additional positions as needed to show
the structure of quality management for your project. Keep in mind that the QA
reps should be outside the project team. It is not necessary, however, to have
a quality manager outside the project team; in fact, the quality manager is
usually the project manager.]

[To complete this
section of your quality plan, you must first define the quality checkpoints,
based on the
Use this template to
document your quality assurance processes—explain the review methods on the
first page, and list the deliverables, the chosen review methods, and the
review participants and materials in the following table. A few review methods
are described below, and a few sample entries have been made to show how it
could be done for one deliverable. You can add additional review methods,
change the sample review methods, or remove inappropriate review methods, as
needed.]
There are several methods that will be used to ensure that the Sample Project project, and the application that results from it, adhere to appropriate quality standards:
·
Internal Project Reviews
These are project team work sessions in which the team reviews all deliverables
for a phase before scheduling a methodology review.
·
Walkthroughs
These are group work sessions in which the walkthrough team validates the
deliverable using previously defined scripts, presentations, question &
answer sessions, and brainstorming sessions, if appropriate.
·
Inspections
These are reviews of a deliverable by the Executive Committee, or sometimes by
an implementation team, for the purpose of inspecting and approving the
deliverable.
|
QA Process |
Presenters Presentation
Materials |
Validators Validation
Materials |
Sign-off Authority Sign-off
Criteria |
Resolution |
|
Application
Blueprint |
||||
|
Project Team Review |
Analysis team facilitator: Application Blueprint,
including models and descriptive documents; business cases |
Project Team: A script that can be used to
demonstrate the business process. |
Project Manager: Application Blueprint should
satisfy the business needs, and be ready to be presented to reviewers outside
the project team. |
Ready for outside walkthrough |
|
Walkthrough |
Same as above |
Methodology Review Team: A script provided by the
business team that can be used to demonstrate the business process. |
Methodologist: Application Blueprint should
be ready to be presented to the executive level for approval. |
Ready for inspection |
|
Inspection |
Project Manager: Application Blueprint,
including an executive overview, models and descriptive documents; business
cases |
Executive committee: A script provided by the business
team that can be used to demonstrate the business process. |
Executive committee The Application Blueprint
defines a system that meets the business needs. |
Ready for design stage |
|
[Deliverable Name] |
||||
|
|
|
|
|
|
[Tip: To remove the
italic formatting from the second paragraph in the three center columns, select
the text and press the ctrl+spacebar keys. To delete the sample rows, use the
Edit Cut command or button; Delete will only delete the text, leaving blank rows
behind.]
This project will follow the standard
[If this project
will not follow the standard testing strategy, include an overview here on what
the strategy will be.]
[Explain how you
plan to minimize defects for your project. A defect is any occurrence contrary
to specifications within a deliverable which has already been quality assured.
A plan for efficient removal of defects could include such items as
standardized reporting mechanisms, effective and up-to-date system
documentation, etc.]
[Describe the
processes to be used for
Key Deliverables
[naming, storage, and maintenance of]
Software Storage
[what, where, how]
Security and
Backups
[what, where, how, how often]
Version Control
[tool, process]
[Include information
about integration requirements, such as security, job scheduling, output
management, deployment issues, infrastructure, and architecture.]
[This section is
required only if you are working with a vendor, and would include purchasing
and contracting conditions that must be met to ensure quality from the vendor.]
[This section is
optional, and includes information on how team members will be trained in
quality management techniques.]